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EraDigital

LLM Integration

Put large language models behind a real application layer

We integrate LLMs into products with retrieval, tool use, logging, evaluation and cost controls — so the model is infrastructure, not a one-off script.

Definition. LLM integration is the engineering required to call large language models from an application safely: authentication, prompt and context assembly, retrieval, output validation, observability and vendor abstraction.

A direct API key in the frontend is not an LLM architecture

Production use needs a backend, secrets handling, rate limits, tracing and a plan for model changes.

Prompt sprawl

Prompts living in random files become untestable and impossible to own.

Uncontrolled spend

Without routing, caching and caps, LLM features can become an unpredictable operating cost.

Silent quality drift

Model or data changes can degrade answers with no one noticing until customers complain.

Capabilities

What we build

Specific delivery, not a vague capability list.

Model gateway

A server-side layer for keys, routing, retries and usage accounting.

Context assembly

Retrieval, memory limits and structured context so the model sees what it should — and nothing else.

Evaluation and tracing

Offline tests plus production traces so quality has an owner.

Solutions

Common implementation scenarios

Product copilots

In-app assistance that uses tenant data through your existing permission model.

Internal LLM access

A governed way for staff tools to call models without spreading API keys.

Replacement of brittle scripts

Move ad-hoc prompt scripts into a maintainable service with logging.

How we work

Development process

  1. 01

    Discovery

    We clarify the business problem, current systems, constraints, success metrics and decision-makers before recommending a build.

  2. 02

    Strategy

    We define the product scope, delivery sequence and commercial trade-offs so engineering work maps to a measurable outcome.

  3. 03

    Architecture

    We design the application, data, integration and security model before implementation starts, reducing rework later.

  4. 04

    UI/UX

    We design the interfaces operators and customers will actually use — with clarity, accessibility and conversion in mind.

  5. 05

    Development

    We implement in short, reviewable increments with staging environments and visible progress against the agreed scope.

  6. 06

    QA

    We test functional flows, edge cases, integrations, performance and release readiness before anything reaches production.

  7. 07

    Launch

    We ship with a controlled cutover, monitoring and a clear rollback plan so go-live is an operational event, not a gamble.

  8. 08

    Support & Optimization

    After launch we stabilize, measure and improve — fixing issues quickly and iterating on the features that affect the business.

Stack

Technologies

  • OpenAI
  • LLMs
  • AI APIs
  • Vector databases
  • Node.js
  • AWS

Industries

Where this service is typically used

Ecommerce

We help ecommerce businesses build Shopify experiences, operational AI, mobile clients and the integrations that keep catalog, orders and inventory honest.

SaaS

We help software companies ship AI capabilities, integration surfaces and mobile clients that respect tenancy, metering and a roadmap you can maintain.

Read the industry pages: Ecommerce, SaaS.

Engagement

How we work commercially

Fixed scope

A defined outcome, timeline and budget after discovery. Best when requirements are clear enough to estimate with confidence.

Dedicated team

A stable product squad that works as an extension of your team across a roadmap, not a one-off ticket list.

Ongoing development

Retained engineering capacity for iteration, integrations, maintenance and new capabilities after the first release.

Consulting

Architecture, vendor selection, AI feasibility, Shopify Plus planning or integration design without a full build engagement.

FAQ

Questions about llm integration

It is the application engineering that sits between your product and a large language model: security, context, evaluation, cost and change management.

Next step

Design an LLM integration

Share the application and the job the model should do. We will outline the gateway, data access and evaluation needed to ship it.

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